Who: Dale West: Business Management
business management
Did you understand what type of writing you had to do in your job?
no
How long have you been in the field and how did you learn how to write?
17 years, experience, trial and error, through others, classes on professional writing, professional emails,
Who is the audience you write to?
other staff members, individual contributors, leaders and senior leaders,
How important do you feel writing is in your field?
very because you have to make a point without coming across unprofessional or without sounding negative. people perceive an email differently than if you were talking to them face to face. You have to use careful language.
What are some types of writing you do?
email, presentations, assessments to team members on their performance, one on one sessions with team members. coaching feedback.
How do you prepare for the writing? collect data, articulate things that team members do well and things they need help with. He prepares by thinking about how that certain person will understand what he's saying and perceive it.
How often do you have to write?
every day,
What is your writing for?
feedback, in the moment coaching, progress, emails are for open communication to members across country. figure out how they write differently for each piece they write- thinking about the audience and who he's writing to and the information he wants to share to them and then formulates the proper message based on those two components.
Is the majority of your writing academic or non-academic?
non-academic
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